Looking for an efficient and committed partner to help grow your business ?
Delegate smarter, grow faster !
We offer diversified and tailor-made assistance thanks to a solid and highly versatile experience of more than 20 years in administrative and commercial management, coordination and executive support for SMEs – VSEs, self-employed professionals, medical practices.
We improve your development through CSR approaches.
We place the Human factor at the heart of our collaborations.
ESBP
ESBP, the partner for the success of your activity and your development!
ESBP Services
Customized solutions,
fluidity and efficiency
Sales Support: SMEs – VSEs
• Sales administration: preparation of quotations, invoices and credit notes, monitoring customer payments
• Follow-up on overdue payments, management of customer orders
• Identifying and targeting future business opportunities, prospecting, negotiation
• Administrative support, monitoring and coordination of operations
• Preparation of commercial proposals
• Updating price lists and product databases
• Updating customer / prospect records
• CRM management and sales follow-up
• Customer relations: responding to customer requests, administrative after-sales service, customer satisfaction follow-up, complaint handling
• Tailor-made mediation according to specific issues and requirements
Administrative Support: SMEs – VSEs, self-employed professionals
• Handling phone calls, emails and correspondence
• Data entry and document formatting
• Drafting professional correspondence
• Appointment scheduling, administrative coordination, database updates, preparation of various documents, administrative follow-ups, etc.
• Basic bookkeeping: sorting and filing accounting documents, monitoring supplier invoices, preparing documents for the accountant, simple invoice/payment reconciliations
• Quality feedback and reporting
• Proficiency in office software tools
• Organization, accuracy, attention to detail, confidentiality
Medical, Paramedical Support
• Patient call management and appointment scheduling
• Medical calendar management and consultation coordination
• Creation, monitoring, and updating of patient records
• Management of medical administrative documents
• Secure transmission of medical information and strict confidentiality compliance
• Coordination with healthcare professionals, laboratories, and pharmacies
• Filing and archiving of medical records
• Proficiency in medical software and office tools
• Strong organizational skills, accuracy, and discretion
• Compliance with ethical standards and medical confidentiality
• Responsiveness, professionalism, and high-quality service for patients and practitioners
Collaboration Process
Working with an assistant should be simple, smooth, and reassuring.
1. We begin with a discovery call to understand your business, your needs, and the tasks you wish to delegate.
2. Following this exchange, we provide tailored and flexible support adapted to your organization.
3. Once the collaboration is confirmed, we implement the necessary tools and optimize your workflows to reduce your administrative workload.
4.You then benefit from regular follow-up, clear communication, and reliable, responsive, and confidential support.
Every mission is carried out with professionalism, discretion, and efficiency, building a long-term relationship based on trust. « Move forward with peace of mind, we’ll take care of the rest. » Smaranda – Managing director
Advantages of a partnership with ESBP
Administrative excellence in the service of demanding executives, with excellent value for money.
• French partner with over 20 years of management expertise, specialized in providing administrative and commercial support to executives, independent professionals, and businesses seeking a reliable, discreet, and high-quality service
• Cost-effective solution with low management fees and no payroll charges
• Flexible and tailor-made services
• Guaranteed confidentiality
• Responsiveness and professionalism
• Remote or on-site support
• People-centered approach at the heart of business, teams, and collaborations
• Commitment to CSR practices, environmental responsibility, and support for sustainable European development
• Periodic reporting
• Proactive contribution to the product/service creation process to ensure market suitability through a CSR-focused approach
• Multidisciplinary support concept, fully customizable.